# E-signature

Contracts get signed. The platform integrates with an e-signature surface so the signing flow lives inside your operations: request, send, track, store, and retrieve signed documents without exchanging PDFs outside the console.

## What e-signature covers

The e-signature flow handles four signature scenarios:

* **Supplier contracts** — signed between you and a property, chain or bedbank supplier.
* **Distribution contracts** — signed between you and a partner agency, B2B distributor or channel.
* **Organization agreements** — signed between you and a organization in your group (subsidiary onboarding, partner agency contracts, terms of service).
* **Operational addenda** — signed amendments to existing contracts (rate updates, allotment changes, scope expansions).

Each scenario uses the same flow; what differs is the counterparty and the document.

## How it appears in the contract flow

<figure><img src="/files/FbgKOJcctWXxN88WqXMO" alt="Operator drafts → counterparty signs → operator signs → contract active"><figcaption><p>The four-step e-signature loop. The counterparty signs without needing a platform account.</p></figcaption></figure>

You drive the first three steps from the contract page. The counterparty receives an email with a link to a signing surface; they sign without needing a platform account. Once their signature lands, your organization signs to complete the contract.

## What gets stored

For each signed contract, the platform stores:

* **The original document** — the version that was signed, immutable.
* **The signature events** — who signed, when, from where (IP region, signing surface).
* **The verification proof** — the proof that the signature is authentic and bound to the document.
* **Any amendments** — separate documents, each with its own signature chain, linked to the original contract.

You can retrieve any of these from the contract page; legal and finance can find them from contract history.

## What the counterparty experiences

From the counterparty's side:

* They receive a signed-link email that does not require a platform account.
* They open the document on a signing surface, can review every clause, and sign in line.
* They get a copy of the signed document automatically.
* They are notified when you counter-sign and the contract becomes active.

This is the standard e-signature experience travellers see across the industry; nothing about the Adrasis side requires them to learn a new tool.

## Legal review

For a legal review:

* **The signature event** is verifiable — the proof that signature N on document M happened at time T from a recognized signing flow.
* **The document at signing time** is the immutable version stored on the contract page; no later edit changes what was signed.
* **The signature chain** for amendments lets you trace every change to the contract through every counter-party agreement.
* **Retention** follows the contract setup for your organization.

## Status visibility

The contract page shows you, at a glance:

* Pending signatures — who has not yet signed, when the signature was requested, when it expires.
* Completed signatures — who signed, when, in what order.
* Failed deliveries — if a signing-link email bounced, the platform surfaces it.
* Amendments in flight — same surface, scoped to the amendment.

Concrete view: on Monday morning your contract dashboard shows 14 supplier contracts sent for signature in the last 30 days — 9 signed, 3 pending past 7 days, 1 with a bounced delivery to the supplier's billing address, and 1 amendment to Hotel Sunrise's allotment in flight. You re-send the bounced one to a new contact, send a single nudge to the 3 stale ones, and move on. This is what makes "*chase the contract*" a console action, not a separate team-chat thread.

## Adragent and e-signature

Common phrases that map to Adragent e-signature operations:

* *"Send the supplier contract draft for Hotel Sunrise to their authorized signer for e-signature."*
* *"Show me every contract waiting for counterparty signature for more than 7 days."*
* *"Resend the signing link for the Marina amendment to the supplier contact."*
* *"Pull the signed document for the Hotel X bedbank contract."*

Read operations return immediately; writes preview before applying.

## Where to next

* **The contract layer e-signature closes** → [Contracts](/console/contracts-and-onboarding/contracts.md)
* **The onboarding flow e-signature is part of** → [Onboarding flow](/console/contracts-and-onboarding/onboarding-flow.md)
* **Signature event history** → [Activity log](/console/notifications-and-ops/audit-log.md)


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